Specified Commercial Transactions

Name of Website	BAGGAGE FORWARD
Name of Distributor	Frontieremployment Co., Ltd.
Person in Charge	Kentaro Ozaki
Location	2-1-6-2F, Morishoji, Asahi-ku, Osaka city, Osaka, Japan, 535-0013
Contact	Phone Number of Overseas Dep：06-6955-7723, +81-6-6955-7723 (International call) Weekdays 9:00 AM-6:00 PM, Weekend 10:00 AM-5:00 PM Email: support@baggageforward.co.jp
Services	International forwarding service, Personal shopper service, Cash on delivery service
Prices	The prices are displayed on our website.
Other Cost	●Shipping Cost Shipping cost that occurs when we send packages overseas ●Transfer Fee Transfer fee that occurs when you choose a bank transfer or a postal transfer as a payment method ●Liability insurance premiums, 50 JPY by each 20,000 JPY when the price of the item which is shipped overseas is more than 20,000 JPY
Methods of Ordering	From My Page of BAGGAGE FORWARD
Payment Methods	Bank transfer, Postal transfer, PayPal and Credit card
Payment Period	Within a week after we sent an estimate by email
Start Date of Service	The day we confirmed your payment for our services or the following work day
Return policy	Our services are forwarding your items overseas and purchasing items on your behalf so we are unable to accept requests for exchanges or returns. The customer needs to handle the exchanges or returns with the seller. We can handle the exchanges or returns only when you use Personal Shopper Services and have a reasonable excuse .